We are currently hiring for a Site Operations Supervisor, please see instructions for applying and job description below.
Email resume, at least three references (minimum two professional), and cover letter explaining why you want to work for the Saturday Market to firstname.lastname@example.org. Position closes April 17.
Site Operations Supervisor Job Description
General Statement of Duties
The Site Operations Supervisor (“Supervisor”) is responsible for overseeing the Site Crew (Market Assistants) and Recycling Crew during the hours of the Saturday and Holiday Market events. This is a part-time position that lasts year-round (except for the month of January that is usually taken “off”). The Supervisor most often works set-up and take-down (a split shift) starting between 4:30 and 5 AM until approximately 10:30AM and 4:30 PM until about 8:30 - 9 PM on Saturdays. The Supervisor must be prepared to work in all types of weather. This person in this position reports to the General Manager.
The Saturday Market operates every Saturday from the first Saturday in April through the second Saturday in November. The Holiday Market operates the third Saturday in November through December 24th with take-down occurring on December 26th. The Supervisor must be available for Saturdays in the Saturday Market season and the weekends in the Holiday Market season (including some Fridays and the Wednesday before Thanksgiving). Hours worked in February and March is at the Supervisor’s convenience for repairs and cleaning of equipment for the upcoming season.
General Duties and Responsibilities
During the Saturday Market season, the Supervisor oversees crew and will delegate tasks to the Site Crew, as needed, to ensure that the market infrastructure is put up and taken down in a timely and safe manner and also that the area is cleaned up during the day and secured at the end of the day. They will also communicate with market managers, crafters/vendors, info booth personnel, security personnel and at times the general public to help insure that the set up and take down hours run smoothly and without incident.
Other duties include: seeing to the needs and requests of the market crafters, assisting the security personnel as needed before and after market hours, scheduling crew during certain times; such as, the Holiday Market and the start of the Park Blocks season, making sure that all crew timesheets are filled out correctly each Saturday, monitoring wear and tear and performing regular maintenance on the market equipment, updating repair, purchase and inventory information/logs, assisting with the hiring of new employees. The Supervisor is responsible for providing well-rounded and complete training to the Site and Recycling Crew personnel and tracking their work performance. The Supervisor may perform employee evaluations as well.
The Supervisor will perform physical work alongside the Market Assistants during the set-up and take-down hours. Work hours during the week for things such as, repairing equipment and ordering supplies, will also be necessary (approximately 9 - 10 hours will be worked on Saturdays and up to 5-10 hours during the week). During the off-season, there will be up to 15 hours a week in February and March to clean and repair infrastructure.
They are the staff person in charge of Site Crew at Holiday Market. In addition to the aforementioned duties, the Supervisor will also schedule and either transport or supervise the transport of equipment and supervise set-up and take-down of this equipment at Holiday Market. They will communicate closely with and respond to Food Court vendors and will make all efforts to provide assistance to them. 23-32 hours per week can be expected for 4 weeks of Holiday Market, including Friday evenings and Sundays, and 40-50 hours/week for the first and last week of Holiday Market.
The Site Operations Supervisor may back-up the General Manager during illness or vacation.
This job entails overseeing the Market Assistants as they perform the duties involved in setting up and taking down of the Saturday Market infrastructure. This job requires vigilance and an attention to detail when it comes to ensuring that all equipment is put together in a manner that is safe for the employees and the public. This means checking things like the tents to make sure that they are lifted properly, that every pin is in place, and that the legs are properly anchored. Equally important is checking all traffic cones, fencing, and other safety devices to ensure that they are in their proper places and they are functioning to protect the public. The Supervisor shall carry a radio in order to communicate with the Site Crew, Information Booth Crew, Security and the Market’s Managers.
While working with the crew, the supervisor will be checking to see that they follow the correct procedures for setting up the market infrastructure and that there are no safety hazards for their fellow employees, the vendors and the public. This is the same for taking down the market equipment, plus making sure that all equipment is packed up, properly stored on the carts and placed in the storage room.
The Supervisor is also responsible for the cleanliness of the Park Blocks after Market is over. They will ensure that all ambient ground trash in picked up and that all City cans are emptied. The Supervisor will make sure that the Food Court area is pressure washed. They will ensure that all compost and recycling is appropriately dealt with. They are also responsible for making sure that the port-o-potties on both blocks are locked, the electrical boxes are locked and the water fixture on the East Park Block is shut down and the metal flap is secured.
During the course of the set-up and take-down times, the Supervisor will be available to the crafters and vendors should they need assistance and/or have questions. If it is possible to problem- solve on the spot, the Supervisor will do so, otherwise they will bring the problem to the attention of the General Manager and be ready to assist them if it is necessary.
The Site Operations Supervisor will also be vigilant to any security issues that may arise, and be ready to lend assistance to Event Services Oregon personnel or any other market members and staff if it is needed.
At the end of the evening, the Supervisor will check over and ensure completeness of the day’s timesheet and make notes as to the events of the day and leave it for the General Manager.
- Good leadership and communication skills.
- Flexible and dependable
- Ability to deal effectively with people from a diverse range of backgrounds.
- Ability to stay calm and keep a clear head when faced with stressful situations.
- Ability to provide clear and appropriate information quickly and effectively
- A pleasant and diplomatic disposition
- Good physical condition, including the ability to lift 60 lbs., bend, stoop, stand, walk and push heavy carts
- Able to keep track of multiple things simultaneously
- Ability to set and achieve realistic goals for self and crews and to do what it takes to get the job done
- Mechanical aptitude: perform basic repairs and maintenance on Market equipment
- Must have reliable transportation and be willing to use one’s own vehicle to conduct business (mileage reimbursement provided)
- Computer skills: MS Word, Excel, Outlook and internet searching
- Knowledge of Oregon Labor Laws
- Fluency in the English language
- A minimum of one year supervisory experience or at least 3 years of lead position experience with increasing responsibilities
- Scheduling employees
Wage Range: $11/hr. - $15/hr., depending on experience. This position has a 3-month probationary period.